Precision Tune Mcdonough - Precision tune mcdnough
Update added by user Jun 21
They are horrible and will kill your car
Original review posted by user Jun 20
OMG I DON'T KNOW WHERE TO BEGIN.MY EXPERIENCE WAS HORRIBLE AND RESULTED IN MY CONTACT THE POLICE.
I ALLOWED THIS COMPANY TO CHANGE MY OIL FOR OVER A YEAR. THE LAST TIME THEY CHANGED MY OIL THEY TOLD ME THAT I HAD AN OIL VALVE COVER GASKET LEAK. OK FINE. I GO TO AUTOZONE TO BUY THE PART AND LET MY MECHANIC REPLACE THE PART.
MY MECHANIC INFORMS ME THAT MY OIL IS LEAKING BECAUSE PRECISION TUNE TOOK OUT MY ORIGINAL NUT AND REPLACED IT WITH AN OVERSIZED NUT AND MY OIL PAN HAS BEEN STRIPED. KEYNOTE MY OIL WAS NOT LEAKING PRIOR TO THEM CHANGING MY OIL. SO I CALL AND INFORM THEM OF THE ISSUE AND RON TELLS ME TO BRING MY CAR IN. SO I BRING MY CAR IN AND I SPEAK WITH THE WORST EMPLOYEE EVER HIS NAME IS TIM.
HORRIBLE CUSTOMER SERVICE TIM SAY ALL I CAN DO AND PUT ANOTHER OVERSIZED NUT IN AND AND BEGAN TO GIVE ME MILLIONS OF EXCUSES FOR WHY MY PAN IS STRIPED AND I WAS NOT INFORMED. I TOLD HIM DO NOT DO ANYTHING TO MY CAR AND TO BRING MY CAR TO ME AND THEY PROCEED TO LIFT THE HOOD OF MY CAR. I YELLED TO THEM TO NOT TOUCH MY CAR AND TO BRING IT TO ME NOW AND THEY DID NOT BRING MY CAR AROUND TO ME UNTIL THE POLICE WERE PULLING UP AFTER I CALLED THEM. HORRIBLE EXPERIENCE.
THIS IS ME AND MY KIDS ONLY CAR AND MY 4 YEAR OLD DAUGHTER WAS THERE WATCHING TIM BE VERY RUDE AND DISRESPECTFUL TO ME.
I WILL NEVER COME BACK TO THAT LOCATION AND I CALLED CORPORATE WITH NO RESPONSE OR CALLBACK.HORRIBLE PLACE.
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Oil Change Gone Bad
- Review category
You May Also Like
- "I was a guest at a meeting and this guy named Mike Rascon presented a business opportunity to me. He tried to tell me that he was the top..."
- "My mom went to Atlantic City (New Jersey) where she bought a bag at Naturalizer. She didn't use it until she got back home. Today she was looking for something..."
- "Kickrank is a scam. They post their own reviews and use a template based website. Their claims are all fake: they bought an exciting web domain to look older. They..."
- "THEY STOLE MY MONEY, WASTED MY DAY AND RUINED MY FAMILY'S CHANCE TO HAVE SOME FUN. PLEASE STAY AWAY AND WARN YOUR FRIENDS. I Tried to purchase 4 tickets for..."
- "Great Expressions added additonal fees beyond what my dental provider covered. I have never seen anything this unethical and deceptive in a dentist practice before...."
- "I had just finished cutting my fathers lawn this weekend and started doing the trim work. My mother came running outside and said your mower is on fire. Not sure..."
- "Airbnb is in the middle of a security crisis they have been "hacked" from. Airbnb's "Trust and Safety Team", is swamped with listings that have been high-jacked. I am host..."
- "Had. Went. To. Da. Family. ..."
- "I have had many issues!! 1. They have my insurance for my vehicles jacked up!! The lady who contacted me to resolve it gave me a NON WORKING email to..."